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At Stellate, our goal is to ensure that our customers are fully enabled to derive the most out of our products. From pre-sales consultation to post-sale implementation and ongoing technical and applications assistance, we work collaboratively with our customers to ensure we fully meet their needs at all times. Our services include:
• Pre-sales engineering and installation consultation
• Post sales installation and training
• Technical and application support
• Software upgrades
A highly qualified team of EEG and Polysomnography technologists as well as hardware and software specialists who understand the unique needs and requirements of our end-users and provide round-the-clock support to ensure system performance and uptime are maximized, irrespective of the location. Highly developed remote diagnostic tools coupled with rapid response field assistance for on-site intervention ensure service issues are resolved quickly and efficiently. In-house, on-site and interactive web-based training provide flexible options to ensure our customers are prepared to take full advantage of our products and effectively provide the highest level of patient care.
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